Glossary of terms

Medicine prescribed by a general practitioner to treat an ailment of sudden onset and short duration.

Medicine prescribed by the general practitioner to treat an ailment of persisting nature and longer duration.

An acute disorder of oral health that requires dental and/or medical attention, including broken, loose, or avulsed teeth caused by traumas, infections and inflammations of the soft tissues of the mouth.

A sudden, and at the time, unexpected onset of a life-threatening medical emergency health event, necessitating immediate medical or surgical treatment, where failure to provide emergency medical or surgical treatment would result in serious impairment to bodily function or serious dysfunction of a bodily organ or part, or would place the person’s life in serious jeopardy.

The Universal Provider Network is a group of healthcare providers, that includes doctors, pharmacies, dentists and optometrists who have been contracted by Universal to provide the Universal Health & Accident Plan insured employees and dependants with services at negotiated rates.